Anahit Bakery
A subscription and ordering platform built from scratch for a small artisan bakery — so the owner could stop managing orders by hand and start growing.
A growing bakery was managing weekly subscription orders manually — spreadsheets, DMs, and payment follow-ups were eating hours every week and leaving room for missed orders.
A custom subscription and ordering platform with online checkout, automated billing, email notifications, and an admin dashboard built specifically for how the bakery operates.
Orders process automatically. Customers manage their own subscriptions. The owner runs the whole system from one dashboard — and spends that reclaimed time on baking.
The problem
Anahit Bakery had built a loyal base of weekly subscribers — customers who wanted a fresh box of pastries delivered or ready for pickup every week. But the process of managing those orders was entirely manual.
Every week meant tracking who had paid, chasing down missed payments, updating a spreadsheet, and fielding messages from customers who wanted to pause, skip, or change their order. It worked — barely — but it wasn't sustainable as the customer base grew. A single missed message could mean a missed order or an awkward conversation.
What the bakery needed wasn't a generic e-commerce platform. It needed a system built around how it actually operated: recurring weekly orders, flexible pickup options, and an owner who didn't want to think about software every Monday morning.
What was built
A custom end-to-end subscription and ordering platform, built specifically for Anahit Bakery's workflow. Customers can browse, subscribe, and check out directly on the site. Payments process automatically on a weekly cycle, and subscribers receive confirmation and reminder emails without any manual involvement from the owner.
The subscriber portal lets customers manage their own accounts — pausing a week, updating their pickup preference, or cancelling entirely — without needing to message the bakery. That alone cut a significant portion of the weekly admin load.
On the owner's side, a purpose-built admin dashboard shows the week's orders at a glance: who's subscribed, what they've ordered, and what's been paid. Everything the owner needs to prep and fulfil orders, in one place, without digging through a spreadsheet.
The whole system was built as a progressive web app, so it installs like a native app on the owner's phone — making it easy to check the dashboard from anywhere.
The result
The bakery launched with its full subscriber base migrated over and orders processing automatically from day one. Within the first month, the owner reported spending a fraction of the time on order management compared to the old process — and zero missed orders.
Customers appreciated being able to manage their subscriptions directly. The self-serve portal removed a whole category of back-and-forth messages, and the automated billing meant no more awkward payment follow-ups.
See it live
Visit anahitbakery.comIn her words
“Before Framework & Co., every week meant chasing payments, updating spreadsheets, and answering messages about orders. Oz built us a custom system where customers manage their own subscriptions and billing happens automatically. Now I just open one screen to see the whole week. He explained everything in plain language and never made me feel behind on the tech.
What really sets Oz apart is that his support didn’t stop when the project was completed. He continues to be available to answer questions, respond quickly whenever assistance is needed, and help maintain the website. Knowing that I can rely on ongoing support gives me tremendous peace of mind. I would highly recommend him to any small business looking for a reliable, knowledgeable partner who truly cares about their success.”
